Job Description
Company Overview
Amazon is a global leader in e‑commerce, cloud computing, digital streaming, and artificial intelligence. With a workforce of over one million employees worldwide, Amazon is committed to fostering an inclusive, high‑performance culture where every team member can thrive. The company continuously invests in people‑first programs and innovative HR solutions to support its rapid growth and maintain a safe, respectful workplace.
Key Responsibilities
Key Responsiblities For Employee Relations Coordinator
- Serve as the primary point of contact for employee relations inquiries, providing timely guidance on policies, procedures, and best practices.
- Conduct thorough investigations of workplace concerns, including harassment, discrimination, performance issues, and policy violations, ensuring compliance with federal, state, and Amazon standards.
- Partner with HR Business Partners, legal counsel, and managers to develop corrective action plans and follow‑up on case resolutions.
- Maintain accurate case documentation in HRIS systems, track metrics, and prepare regular reports for senior leadership.
- Facilitate conflict‑resolution sessions and mediate disputes, promoting constructive dialogue and sustainable outcomes.
- Assist in the design and delivery of employee relations training modules, webinars, and communication campaigns.
- Monitor trends in employee feedback and exit interview data to recommend proactive policy enhancements.
- Support remote and hybrid teams by adapting processes to virtual environments while preserving confidentiality and compliance.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Industrial‑Organizational Psychology, or a related field.
- Minimum of 3 years of experience in employee relations, HR investigations, or a comparable role, preferably within a large, fast‑paced organization.
- Demonstrated knowledge of federal and state employment laws (EEOC, FMLA, ADA, etc.) and experience applying them to real‑world scenarios.
- Strong analytical skills with the ability to interpret data, identify trends, and present findings clearly.
- Excellent written and verbal communication skills, capable of interacting professionally with all organizational levels.
- Proven ability to handle confidential information with discretion and maintain impartiality.
Desired Skills
- Professional HR certification (e.g., SHRM‑CP, PHR, or equivalent).
- Experience using HRIS platforms such as Workday, SAP SuccessFactors, or Oracle HCM.
- Familiarity with remote‑work dynamics and virtual collaboration tools (Zoom, Teams, Slack).
- Conflict‑resolution or mediation training.
- Ability to manage multiple investigations simultaneously while meeting strict deadlines.
Compensation & Benefits
- Salary range: $85,000 to $115,000 per year, based on experience, education, and geographic market.
- Comprehensive health, dental, and vision insurance with employee and dependent coverage.
- 401(k) plan with company match and employee stock purchase options.
- Generous paid time off, parental leave, and flexible work‑from‑home policy.
- Professional development stipend, tuition reimbursement, and access to internal training resources.
- Employee assistance program, wellness initiatives, and discounted Amazon products.
How to Apply
Interested candidates should visit Amazon’s Careers portal, locate the “Employee Relations Coordinator – Remote” posting, and submit an online application that includes a current résumé and a concise cover letter outlining relevant experience and motivation for the role. Applicants will be guided through an initial screening questionnaire and, if selected, will progress to virtual interviews with the HR team and hiring manager.
Amazon is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Amazon is a global leader in e‑commerce, cloud computing, digital streaming, and artificial intelligence. With a workforce of over one million employees worldwide, Amazon is committed to fostering an inclusive, high‑performance culture where every team member can thrive. The company continuously invests in people‑first programs and innovative HR solutions to support its rapid growth and maintain a safe, respectful workplace.
Key Responsibilities
Key Responsiblities For Employee Relations Coordinator
- Serve as the primary point of contact for employee relations inquiries, providing timely guidance on policies, procedures, and best practices.
- Conduct thorough investigations of workplace concerns, including harassment, discrimination, performance issues, and policy violations, ensuring compliance with federal, state, and Amazon standards.
- Partner with HR Business Partners, legal counsel, and managers to develop corrective action plans and follow‑up on case resolutions.
- Maintain accurate case documentation in HRIS systems, track metrics, and prepare regular reports for senior leadership.
- Facilitate conflict‑resolution sessions and mediate disputes, promoting constructive dialogue and sustainable outcomes.
- Assist in the design and delivery of employee relations training modules, webinars, and communication campaigns.
- Monitor trends in employee feedback and exit interview data to recommend proactive policy enhancements.
- Support remote and hybrid teams by adapting processes to virtual environments while preserving confidentiality and compliance.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Industrial‑Organizational Psychology, or a related field.
- Minimum of 3 years of experience in employee relations, HR investigations, or a comparable role, preferably within a large, fast‑paced organization.
- Demonstrated knowledge of federal and state employment laws (EEOC, FMLA, ADA, etc.) and experience applying them to real‑world scenarios.
- Strong analytical skills with the ability to interpret data, identify trends, and present findings clearly.
- Excellent written and verbal communication skills, capable of interacting professionally with all organizational levels.
- Proven ability to handle confidential information with discretion and maintain impartiality.
Desired Skills
- Professional HR certification (e.g., SHRM‑CP, PHR, or equivalent).
- Experience using HRIS platforms such as Workday, SAP SuccessFactors, or Oracle HCM.
- Familiarity with remote‑work dynamics and virtual collaboration tools (Zoom, Teams, Slack).
- Conflict‑resolution or mediation training.
- Ability to manage multiple investigations simultaneously while meeting strict deadlines.
Compensation & Benefits
- Salary range: $85,000 to $115,000 per year, based on experience, education, and geographic market.
- Comprehensive health, dental, and vision insurance with employee and dependent coverage.
- 401(k) plan with company match and employee stock purchase options.
- Generous paid time off, parental leave, and flexible work‑from‑home policy.
- Professional development stipend, tuition reimbursement, and access to internal training resources.
- Employee assistance program, wellness initiatives, and discounted Amazon products.
How to Apply
Interested candidates should visit Amazon’s Careers portal, locate the “Employee Relations Coordinator – Remote” posting, and submit an online application that includes a current résumé and a concise cover letter outlining relevant experience and motivation for the role. Applicants will be guided through an initial screening questionnaire and, if selected, will progress to virtual interviews with the HR team and hiring manager.
Amazon is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Required Skills
- Employee
- Relations
- Coordinator