Job Description
Company Overview
Wells Fargo is a leading diversified financial services company serving individuals, small businesses, and commercial clients across the United States and globally. With a strong commitment to digital transformation, Wells Fargo continues to expand its virtual service teams to deliver convenient, secure, and personalized banking experiences. The Junior Loan Officer (Virtual Support) role supports the company’s retail lending portfolio while working remotely from any U.S. location.
Key Responsibilities
Key Responsiblities For Junior Loan Officer (Virtual Support)
- Assist senior loan officers in evaluating loan applications for personal, auto, and small‑business financing, ensuring compliance with underwriting guidelines.
- Conduct preliminary credit analyses, verify applicant information, and gather supporting documentation through secure digital channels.
- Communicate with borrowers via phone, email, and chat to clarify application details, answer questions, and guide them through the loan process.
- Update loan origination system (LOS) records accurately and maintain detailed notes on borrower interactions.
- Coordinate with internal partners such as compliance, risk, and collections to resolve pending issues and expedite approvals.
- Participate in virtual training sessions and stay current on Wells Fargo’s product offerings, regulatory changes, and best‑practice lending procedures.
- Provide timely status reports to team leads and contribute to continuous‑improvement initiatives aimed at enhancing the virtual borrower experience.
Required Qualifications
- Bachelor’s degree in Finance, Business, Economics, or a related field, or equivalent work experience.
- 0–2 years of experience in banking, lending, or financial services, preferably in a remote or virtual environment.
- Strong analytical skills with the ability to interpret credit reports, financial statements, and risk indicators.
- Excellent written and verbal communication skills; comfortable interacting with diverse customers.
- Proficiency with Microsoft Office Suite and familiarity with loan origination software; ability to quickly learn new digital tools.
- High level of integrity, attention to detail, and commitment to regulatory compliance.
Desired Skills
- Experience with consumer loan products such as auto, personal, or small‑business loans.
- Knowledge of Fair Credit Reporting Act (FCRA) and Equal Credit Opportunity Act (ECOA) regulations.
- Ability to multitask and manage a high volume of applications while maintaining quality standards.
- Strong problem‑solving mindset and a collaborative, team‑oriented attitude.
- Prior experience in a fully remote role with self‑discipline and reliable home office setup.
Compensation & Benefits
- Annual base salary range: $58,000 to $78,000, commensurate with experience and qualifications.
- Performance‑based bonuses and incentive programs.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and flexible work‑schedule options.
- Professional development resources, including tuition reimbursement and certification support.
How to Apply
Visit the Wells Fargo Careers portal, locate the “Junior Loan Officer – Virtual Support” posting, and submit your online application. Upload a current resume, a concise cover letter highlighting relevant experience, and any supporting documents. After submission, you will be prompted to complete a short pre‑screen questionnaire. Qualified candidates will be contacted for virtual interviews with the hiring manager and team members.
We look forward to welcoming a motivated, customer‑focused professional to our growing virtual lending team.
Wells Fargo is a leading diversified financial services company serving individuals, small businesses, and commercial clients across the United States and globally. With a strong commitment to digital transformation, Wells Fargo continues to expand its virtual service teams to deliver convenient, secure, and personalized banking experiences. The Junior Loan Officer (Virtual Support) role supports the company’s retail lending portfolio while working remotely from any U.S. location.
Key Responsibilities
Key Responsiblities For Junior Loan Officer (Virtual Support)
- Assist senior loan officers in evaluating loan applications for personal, auto, and small‑business financing, ensuring compliance with underwriting guidelines.
- Conduct preliminary credit analyses, verify applicant information, and gather supporting documentation through secure digital channels.
- Communicate with borrowers via phone, email, and chat to clarify application details, answer questions, and guide them through the loan process.
- Update loan origination system (LOS) records accurately and maintain detailed notes on borrower interactions.
- Coordinate with internal partners such as compliance, risk, and collections to resolve pending issues and expedite approvals.
- Participate in virtual training sessions and stay current on Wells Fargo’s product offerings, regulatory changes, and best‑practice lending procedures.
- Provide timely status reports to team leads and contribute to continuous‑improvement initiatives aimed at enhancing the virtual borrower experience.
Required Qualifications
- Bachelor’s degree in Finance, Business, Economics, or a related field, or equivalent work experience.
- 0–2 years of experience in banking, lending, or financial services, preferably in a remote or virtual environment.
- Strong analytical skills with the ability to interpret credit reports, financial statements, and risk indicators.
- Excellent written and verbal communication skills; comfortable interacting with diverse customers.
- Proficiency with Microsoft Office Suite and familiarity with loan origination software; ability to quickly learn new digital tools.
- High level of integrity, attention to detail, and commitment to regulatory compliance.
Desired Skills
- Experience with consumer loan products such as auto, personal, or small‑business loans.
- Knowledge of Fair Credit Reporting Act (FCRA) and Equal Credit Opportunity Act (ECOA) regulations.
- Ability to multitask and manage a high volume of applications while maintaining quality standards.
- Strong problem‑solving mindset and a collaborative, team‑oriented attitude.
- Prior experience in a fully remote role with self‑discipline and reliable home office setup.
Compensation & Benefits
- Annual base salary range: $58,000 to $78,000, commensurate with experience and qualifications.
- Performance‑based bonuses and incentive programs.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and flexible work‑schedule options.
- Professional development resources, including tuition reimbursement and certification support.
How to Apply
Visit the Wells Fargo Careers portal, locate the “Junior Loan Officer – Virtual Support” posting, and submit your online application. Upload a current resume, a concise cover letter highlighting relevant experience, and any supporting documents. After submission, you will be prompted to complete a short pre‑screen questionnaire. Qualified candidates will be contacted for virtual interviews with the hiring manager and team members.
We look forward to welcoming a motivated, customer‑focused professional to our growing virtual lending team.
Required Skills
- Loan
- Officer
- Virtual
- Support