Job Description
Company Overview
Zoom Video Communications is a global leader in video communications, enabling millions of people to connect, collaborate, and share experiences virtually. With a strong focus on innovation and customer success, Zoom delivers reliable, high‑quality video conferencing, webinars, and virtual event solutions for enterprises, education, and community organizations worldwide. The company is expanding its live‑event team to enhance audience engagement and ensure seamless virtual experiences for a growing client base.
Key Responsibilities
Key Responsibilities For "Virtual Event Moderator"
- Serve as the primary on‑screen host for live virtual events, webinars, and hybrid conferences, guiding the agenda, introducing speakers, and managing audience interaction.
- Monitor live chat, Q&A, and polling tools to field questions, prioritize topics, and ensure smooth transitions between segments.
- Coordinate with event producers, speakers, and technical support to troubleshoot audio/video issues in real time.
- Enforce event guidelines and code of conduct, handling disruptive behavior diplomatically while maintaining a professional atmosphere.
- Prepare and distribute pre‑event briefing materials, run‑through scripts, and post‑event summaries for internal stakeholders.
- Leverage analytics dashboards to track engagement metrics and provide actionable insights for future event improvements.
- Assist in promoting events through social media teasers and reminder communications in collaboration with the marketing team.
Required Qualifications
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, or equivalent professional experience.
- Minimum 3 years of experience moderating live virtual events, webinars, or large‑scale online conferences.
- Proven ability to think quickly, manage multiple concurrent tasks, and maintain composure under pressure.
- Excellent verbal communication and presentation skills, with a clear, engaging speaking style.
- Strong familiarity with Zoom platform features, as well as other virtual event tools such as ON24, Hopin, or Webex.
- Ability to work flexible hours, including evenings or weekends, to accommodate global audiences.
Desired Skills
- Experience in event production or project management.
- Knowledge of audience engagement techniques, interactive polling, and gamification.
- Basic video editing or graphic design skills for creating on‑screen assets.
- Multilingual capability, particularly in Spanish or Mandarin, to support diverse audiences.
- Certification in virtual event management or related professional credentials.
Compensation & Benefits
- Annual base salary range: $78,000 to $105,000, dependent on experience and location.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) plan with company match and employee stock purchase options.
- Generous paid time off, parental leave, and flexible remote‑work policy.
- Professional development stipend, wellness programs, and employee assistance resources.
How to Apply
Visit Zoom’s Careers portal, locate the “Virtual Event Moderator” posting, and submit your resume, cover letter, and a brief video sample demonstrating your moderation style. Candidates selected for interview will be contacted through the portal to schedule a virtual interview with the hiring team.
Zoom Video Communications is a global leader in video communications, enabling millions of people to connect, collaborate, and share experiences virtually. With a strong focus on innovation and customer success, Zoom delivers reliable, high‑quality video conferencing, webinars, and virtual event solutions for enterprises, education, and community organizations worldwide. The company is expanding its live‑event team to enhance audience engagement and ensure seamless virtual experiences for a growing client base.
Key Responsibilities
Key Responsibilities For "Virtual Event Moderator"
- Serve as the primary on‑screen host for live virtual events, webinars, and hybrid conferences, guiding the agenda, introducing speakers, and managing audience interaction.
- Monitor live chat, Q&A, and polling tools to field questions, prioritize topics, and ensure smooth transitions between segments.
- Coordinate with event producers, speakers, and technical support to troubleshoot audio/video issues in real time.
- Enforce event guidelines and code of conduct, handling disruptive behavior diplomatically while maintaining a professional atmosphere.
- Prepare and distribute pre‑event briefing materials, run‑through scripts, and post‑event summaries for internal stakeholders.
- Leverage analytics dashboards to track engagement metrics and provide actionable insights for future event improvements.
- Assist in promoting events through social media teasers and reminder communications in collaboration with the marketing team.
Required Qualifications
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, or equivalent professional experience.
- Minimum 3 years of experience moderating live virtual events, webinars, or large‑scale online conferences.
- Proven ability to think quickly, manage multiple concurrent tasks, and maintain composure under pressure.
- Excellent verbal communication and presentation skills, with a clear, engaging speaking style.
- Strong familiarity with Zoom platform features, as well as other virtual event tools such as ON24, Hopin, or Webex.
- Ability to work flexible hours, including evenings or weekends, to accommodate global audiences.
Desired Skills
- Experience in event production or project management.
- Knowledge of audience engagement techniques, interactive polling, and gamification.
- Basic video editing or graphic design skills for creating on‑screen assets.
- Multilingual capability, particularly in Spanish or Mandarin, to support diverse audiences.
- Certification in virtual event management or related professional credentials.
Compensation & Benefits
- Annual base salary range: $78,000 to $105,000, dependent on experience and location.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) plan with company match and employee stock purchase options.
- Generous paid time off, parental leave, and flexible remote‑work policy.
- Professional development stipend, wellness programs, and employee assistance resources.
How to Apply
Visit Zoom’s Careers portal, locate the “Virtual Event Moderator” posting, and submit your resume, cover letter, and a brief video sample demonstrating your moderation style. Candidates selected for interview will be contacted through the portal to schedule a virtual interview with the hiring team.
Required Skills
- Virtual
- Event
- Moderator